At Houng Ltd, we aim to deliver your orders quickly and securely. This Shipping Policy explains how we handle processing, delivery times, and shipping costs.

1. Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping (Domestic): 5–7 business days

  • Express Shipping (Domestic): 2–4 business days

  • International Shipping: 7–21 business days (depending on the destination and customs clearance)

Please note: Delivery times are estimates and may vary due to carrier delays, weather, or customs inspections.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • Free shipping is available on orders above $100 (if applicable).

4. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with tracking details.

  • You can track your shipment using the link provided in the email.

5. Customs, Duties & Taxes (For International Orders)

  • Customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Houng Ltd is not responsible for delays caused by customs.

6. Lost, Damaged, or Delayed Shipments

  • If your package is lost or damaged during shipping, please contact us immediately.

  • We will work with the carrier to resolve the issue.

  • Houng Ltd is not responsible for delays once the package has been handed over to the carrier.

7. Contact Us

If you have any questions about shipping, please contact us